How would you want your personalised delivery concierge to be?
With a lot of store partners under their belt, honestbee need an immersive online shopping experience for their customers.
The challenge is to introduce the less popular brands, as customers already accustomed to shopping groceries from the well-known brands, such as Fair Price and Cold Storage.
For the customers, one of the tricky part during the checkout is usually entering the coupon code.
We need to make the steps clearer for them so customers can successfully complete their shopping.
Once completed, customers can track their purchase from the order details page which shows the status in chronological order. They can also rate their shoppers and driver once they received the goods.
One feature that might be helpful to customers is the click to re-order. It allows them to re-order the same set of items in the future.